Cancellation policy

Hope Springs Cancellation Policy

Cancellation Policy
Some items in our store may be offered to you as a subscription and a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it at any time and your upcoming auto-charge will be cancelled immediately. However, you may continue to receive your paid products.  

The same applies if you want to change your subscription. Your order confirmation emails have links to your order. You can manage your subscription from there.
Pre-orders
When you purchase a pre-order, you are buying a soon-to-be-available product not yet in inventory, as we are likely growing the product. We may collect full payment at checkout, store your payment method, then fulfill and charge full payments at a future date based on your subscription.
You can cancel or make changes to an unpaid paid pre-order order that has not yet been fulfilled, but will require a three-week lead time. If the order has been fulfilled, then you can't cancel the order and all sales are final with no returns or refunds.